self talk

Head Trash: Three Tips For Controlling Your Internal Dialogue

For many years of my life, when asked a question I felt insecure about, I’d outwardly say one thing, but if I was honest with myself, I’d be feeling something a bit different. My external dialogue and my feelings didn’t always match up. An example is how I’d compare my level of successes with others. Outwardly, I’d say, “I don’t really care what others think.” In reality, this may have

Continue Reading »
words will

Words Matter: Simple Changes, Big Impact

To quote the badass, lightsaber-wielding Master Yoda, “Do or do not; there is no try”. In my session room, I do all I can to banish these types of words. I believe when you use terms like “try,” “if,” and “wish,” you’re actually giving yourself permission to fail before you even start. Though it may not be the intention, it’s the result. Instead, as a team, reframe these statements to

Continue Reading »
listen with intent

Three Tips For Becoming A Great Listener

Over the years, I’ve learned the value and power of being an intentional listener – it can literally change lives and businesses. Below, I’ll outline three pointers about the art of listening. Listen more, talk less Count to three when someone is finished speaking Parrot it back Listen more, talk less. This sounds silly, but this is one of the primary areas where we get in our own way. We

Continue Reading »
lazy dog

Sometimes Great Managers Should Act Lazy

Oftentimes, the individuals involved have worked their way up the ladder and are now in a place where they need to focus their time on the bigger picture: leading their teams and coaching their managers. This pivot of attention involves more responsibility and awareness, doesn’t provide the immediate gratification of solving a problem, and requires a different skillset than previous positions. Frequently, when direct reports approach their manager with a

Continue Reading »

How Teams Set “Rocks” Says A Lot

Lately, I’ve observed an extremely clear sign: one that indicates a transitional point for the leadership teams with which I work. The maturity, health, and cohesiveness (or lack thereof) of the whole team can be observed when it creates its new quarterly priorities, or as Dr. Stephen Covey calls them, “Rocks”. During these sessions, we review their previous quarter, victories, and failures, and take stock in what they achieved and

Continue Reading »

The Loyal and Lifelong Customer: Why Each One Counts

Scrambling on all fours, I climbed the final pitch to the summit. I twisted my body to reach the next handhold, causing my elbow to bump the new (and expensive) Sony camera out of my backpack’s side pocket. I watched as the camera fell down the steep cliff, bouncing and spinning off rocks until disappearing out of sight. I finished the pitch, dropped my pack, sat down, and used some

Continue Reading »

The Emperor’s New Clothes: How Speaking Your Truth Develops “Culture”

“Culture does not make people. People make culture.” – Chimamanda Ngozi Adichie Maybe it’s because I’m now in my 50s that I can finally start admitting some of my insecurities. I like being able to say that I’m the luckiest cat in the world. And I believe it! I get to live my life on my terms. I’m also helping people and contributing in a way that leaves a positive

Continue Reading »

What’s Your Passion? Lessons from a Roman Cheesemaker (Part Two)

We arrived at 7:30 am, as planned, and things were just getting started. We found Deborah and she walked us down the hill to the big barn where the cows were still in their stalls.. Alex greeted us as he put away the portable milking device. We then turned our heads to see the small calf in the corner stall. This barn was a steel building with concrete floors –

Continue Reading »

What’s Your Passion? Lessons from a Roman Cheesemaker (Part One)

Deborah raced the tiny truck down the hair-pinned, rocky switchbacks with total confidence and passion. We’re on a mountainside that’s heavily treed and it’s raining. Deborah, our young, cute, tattooed driver is purposely hitting the bigger puddles so that we experience more of a water rollercoaster ride, each time loudly saying, “Scusami!” – Italian for “Excuse me” – and laughing. Reka and I are squeezed into the back, the Italian

Continue Reading »
linking thinking

Linking Our Thinking: How Shifting Our Thoughts Connects Us with Others

On our hut-to-hut trip through the Dolomites of Italy, Reka and I befriended a couple from Scotland. Jasmine is a teacher and her husband, Ioan, is a professor. Ioan is a Welsh name for John and one that I struggled with pronouncing correctly. The primary reason I enjoyed his company so much wasn’t because we thought alike, but because we thought differently. We shared both the trail and a table

Continue Reading »

Share This Page

Share on facebook
Share on google
Share on twitter
Share on linkedin
Share on whatsapp

Most Recent Articles:

Close Menu