We had tried to self-implement many systems ourselves, including EOS. Our last attempt at implementing EOS fizzled out after two to three months. We engaged Kris and his company to help us work to implement EOS, and wow – what a difference. Having someone outside our company made it much more productive.
We thought we would lose momentum again like the other times, but Kris was very helpful in facilitating the process and keeping us moving forward. He was great in the all-day sessions and has been available for consultation when we had questions about our internal Level 10 meetings. Overall, Kris has helped us gain “traction” with the whole EOS process. We have a much more effective, engaged, and motivated management team now.